Complete assessments are done covering the physical, mental, emotional, environmental, social, cognitive functioning, and financial domains as well as plans and arrangements for end-of-life care.
A personalized care plan is devised based on each person’s unique situation. Recommendations and referrals to trusted outside agencies are provided as needed.
Whether in own home or in a facility, Paladin Advocates will monitor the care being provided by caregivers and staff members to ensure the safety of client and compliance with doctor’s orders.
An experienced professional is available to meet the emergency needs of a client at all times, night and day, seven days a week, 365 days a year. Telephone calls are either answered personally or calls are returned promptly depending on the urgency of the situation.
For routine medical appointments such as lab work or dental hygiene, the client will be accompanied by an experienced escort. For more complicated appointments a licensed social worker and former paramedic are available to escort the client.
An experienced escort will provide transportation and companionship for recreational outings of the client’s choice as approved by the responsible party. Outings include activities such as dining out, bowling, fishing, shopping, church attendance, and more.
Niki has been my eyes and ears at The Pearl. She visits my aunt, shops, meets with staff, and keeps me informed. She is a great problem solver and handles everything in a timely manner. I feel very fortunate to have Niki on our team.Ann P., Niece/POA
You have truly been a godsend, coming into our lives soon after our father passed and bringing your professionalism, compassion, and insight to assist us in taking care of our mom wherever needed. Ruth and I were greatly comforted in knowing you were just a phone call or email away, and even when we weren't always asking you, we knew you were keeping an eye on things on our mother’s behalf. You were of tremendous help and comfort for our family.Michael H., Son/POA
Niki's talent was evident on my first meeting with her. Her professionalism was evident throughout our 5 month working relationship. I lived out of state and Niki kept me informed regarding my mother’s well being and condition in a very timely manner. I relied on her daily and she never disappointed!Richard A., Son/POA
Niki Tucker is a great solution for our families that need a little extra help, or for the families that don’t live in the area. She is an unbiased third party that can let her families know how mom or dad is really doing in their Assisted Living or Residential Care Home. I highly recommend her!Stacy K., Eldercare Advisor
We are so thankful that in all these years we worked with you we found in you all that it takes to be a best Social Worker. You were always very responsible, objective, sensitive with others in dealing with your and our client’s needs, able to work with all kinds of people, professional, committed, resilient, an excellent facilitator, a great communicator. Mrs. Niki Tucker, you are a lady to be appreciated.Mary and Josef C., Adult Foster Care Home Owners
Niki has been consistently reliable and conscientious in her work. She has worked with many challenging cases over the years and has always achieved positive outcomes for our clients. She is kind and caring…a serious professional…and would be a reliable asset.Debra M., owner of a care management firm
I found Niki and Cy of Paladin to be the best team of care coordinators… (they) did a hard job conscientiously and well; they kept good records, they maintained good communication among family members, staff and medical personnel and were very good about responding to concerns quickly.
On a personal level, what was most important to me, was that both Niki and Cy clearly treated my mother as a person. They were careful transporting her, they looked directly at her, they made efforts to understand her, and they genuinely cared about her.Erzsebet E., daughter
One day a man was walking along the beach when he noticed a boy picking something up and gently throwing it into the ocean.
Approaching the boy, he asked, “What are you doing?”
The youth replied, “Throwing starfish back into the ocean. The surf is up and the tide is going out. If I don’t throw them back, they’ll die.”
“Son,” the man said, “don’t you realize there are miles and miles of beach and hundreds of starfish? You can’t make a difference!”
After listening politely, the boy bent down, picked up another starfish, and threw it back into the surf. Then, smiling at the man, he said… “I made a difference for that one.”
Original Story by: Loren Eiseley